Refunds

At Red Dead Redemption 2 Shop, we are dedicated to delivering top-notch products made from high-quality materials and ensuring timely and accurate shipment. Your satisfaction is our priority, which is why we offer a comprehensive Return and Exchange policy.

You are fully protected by our policy for a period of 30 days from the date of purchase if you are disappointed for any of the following reasons:

• The product itself is flawed.
• The print quality of the product is poor.
• The final product is materially different from the image presented on the product page.

We want you to shop with confidence, knowing that we stand behind the quality of our products. If you encounter any issues, please don’t hesitate to reach out to us, and we’ll make it right. Your satisfaction is our guarantee.

Replacement and exchanges

While we typically do not offer refunds for incorrect selections of sizes, designs, colors, etc., we do provide support to customers through replacement options. However, customers are responsible for covering the shipping and handling fees associated with replacements, which may vary depending on the product type such as Hoodies or Sweatshirts.

We are happy to offer a refund or send you a free replacement if the product you receive is different in size or image from what you purchased on our website, or if the size chart provided on our website is incorrect.

Your satisfaction is our top priority, so if you are in any way unsatisfied with your purchase, please don’t hesitate to reach out to us. We are committed to finding a solution to your case that meets your needs.

Please note that there may be a slight difference of up to 20% between the advertised images and the actual item you receive. This difference may occur due to variations in color caused by lighting during photo shooting or differences in monitor displays.

In the rare event of any unsatisfactory issues, we are here to assist you. Most of the time, we will cover the cost of re-shipping the item to ensure your satisfaction. Rest assured, we are here for you at all times.

Cancellations and modifications

You have the option to cancel or modify your order within 24 hours of placing it. This is because we ship orders once every day, and if your order has already been shipped, we are unable to make changes until it arrives at your door. In such cases, you would need to return the order to us, and then we can process a refund.

Please note that requests to cancel or modify orders that involve the use of promo codes to replace a prior, existing, or present order are not eligible under the cancellation policy. For more information on coupon, promo, or discount codes, please refer to the Coupon | Promo | Discount codes section below.

Late or missing refunds (if applicable)

Coupon | Promo | Discount codes

Here are our policies regarding discount, promo, or coupon codes:

• Discount, promo, or coupon codes are not applicable to prior, existing, or pending orders.
• Discounts cannot be converted to cash value.
• Discount codes cannot be used in conjunction with any other promotions.

We appreciate your understanding and cooperation regarding these policies. If you have any questions or concerns, please feel free to reach out to us for clarification.

Summary

Here are our key policies regarding orders and returns:

• Orders can be modified or canceled within 24 hours of purchase.
• Discount, promo, or coupon codes are not applicable to prior, existing, or pending orders.
• Once your item has been shipped, your order cannot be modified or canceled.
• You are protected by our Return and Exchange policy for a full 30-day period after your purchase, covering product quality, shipping delays beyond our policy, and any other issues that may arise.
• Please note that errors made by customers when providing shipping details or missed parcel deliveries are excluded from the refunds policy. However, we are committed to finding a solution to ensure your satisfaction, as we understand that mistakes happen.

We strive to provide the best possible service and support to our customers. If you have any questions or concerns about your order or our policies, please don’t hesitate to contact us. We’re here to help!

If you have any questions about these Terms, please contact us at any time.